Travel Consultant — Danish Speaker (Lithuania-Based - Remote)

We are looking for a Danish-speaking Travel Consultant to join an international customer support team delivering high-quality service to travellers worldwide. This is a remote position, available as full-time or part-time (minimum 50% / 20 hours per week). Please note that part-time hires must be available full-time during the training period.

Responsibilities

• Support customers with travel bookings, itinerary changes, cancellations, and general inquiries
• Communicate with customers via phone, email, and chat
• Provide clear, accurate, and empathetic support in all interactions
• Handle time-sensitive and complex travel situations in a structured manner
• Ensure high service quality while following defined processes and guidelines

Working Hours

• Monday–Friday: 09:00–20:00
• Saturday–Sunday: 10:00–19:00
• Operation runs 365 days per year
• Bank holidays are paid double

Compensation

• €2,300 gross per month
• Up to €250 monthly performance bonus

Requirements

• Danish C1/C2 or native
• English B2 (written and verbal)
• Strong communication and problem-solving skills
• Customer-focused and service-oriented mindset
• Candidates applying from abroad must clearly confirm:
  I will relocate on my own or I do not require relocation support"

Additional Information

• Full training and continuous support provided
• Part-time candidates must complete training on a full-time basis